
Read this blog and instructions through the troubles that your Family Tree Maker is experiencing in connecting to the internet. Call us up on our Family Tree Maker Support Number +1-601-808-5468 in case you require any help. Don’t forget to ensure that this merge off-line mode is not turned on in your Family Tree Maker. Ensure that it is enabled in online mode where it is put in offline mode.
Follow the Given Steps as Instructed:
- Launch Family Tree Maker.
- Select the file tab.
- The second last tab is making your family tree maker to work either online or offline.
- Your family tree maker is in an offline mode when it says to go online.
- Welcome – To use your family tree maker, just Click Go Online.
Kindly Review the Picture Below.

What Does Family Tree Maker’s Internet Connection Serve for?
- To be in the position to get latest advances and changes.
- To develop a linkage with one’s fore parents.
- An access to FamilySearch.
- To research the internet in other sites (i.e., Google, Genealogy.com, etc.) with roots web.
Family Tree Maker Might not Connect to the Internet for Some Common Reasons
Indicate the reason and correct below. These rules are to be followed in case the customer has an active internet (otherwise, it is possible to visit other websites).
- You are using an old version of FTM. Suppose that you are using FTM 14 or an older version. It is not going to be linked to the internet. You would need to install to the latest version of your software.
- You are using the firewall.
Suppose, you have a hardware firewall or antivirus in place. It is important that your firewall does not store FTM off the internet.
- Your computer is showing has the wrong time and date. It is worth remembering that you have to check the date and the time of your computer. Your family tree creator will not internet if it is wrong. Time set properly and the date also.
- Parameters are your internet proxy settings in your computer. (This only works with Windows computers.) It is important to check internet proxy set up. You would also like to hold the R and Windows keys at the same time. There will then be a run box that will be visible at the lower left corner of your computer.

- Enter inetcpl.cpl in the box that is provided and click OK. Next a box containing Internet properties should be given to you. Select Local Area Network settings in case you see the connections tab; after it, please choose.

Kindly leave only the automatically detect settings and clear all the tiresias if they are set. Click OK now. Your computer may require to be re-booted.
Wrapping Up
Contact support right away in case you have any type of problem related to your Family Tree Maker not connecting online. You can contact our experts and tell them about your issues through the Live Chat service or call our Family Tree Support Number, +1-601-808-5468, in case you require any help
Quick Guide to FAQs
How can I find out what version of my Family Tree Maker I’m using?
When your Family Tree Maker opens, please format the help tab. A drop down menu will show up; click the last option, that is, About Family Tree Maker. The product information box is leaveable at the moment it opens to see the version of your Family Tree Maker.
After a while there remains no connection with the Internet although all the directions are followed, and the Family Tree Maker cannot connect. What ought I to do?
I would recommend that you call our support line and won’t hesitate to get professional help.
What should I upgrade to the latest version? I’m using an older version. Should I be able to bring in my old stored information into the new program?
The new edition gives you an opportunity to post all the work you have done within years. Your doubts about how to do that can be helped by an expert.
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