To resolve issues with Family Tree Maker and Ancestry, you can log out and log in, only sync a few parts of your tree, combine duplicate records, or seek help via the support desk of the Ancestry. Moreover, you should also support your family tree information periodically.
How do You Fix the Ancestry Media Sync Issue with your Family Tree Maker?
Solution 1
Assuming that you added your media to your Ancestry tree on Thursday, Friday, or Saturday and then synced, there is a possibility that it made proxy items in your FTM tree.
This was not the case with media being added directly to your FTM tree. It did not apply to the press materials added by users, and only to source media such as census images.
The rest of the Ancestry source images are processed differently and not subjected. Assuming you imported a media into an Ancestry tree on Thursday to Saturday, you may have proxy items in your FTM tree of those media. Take out those things off your Ancestry tree. Then re-add them and again sync.
Solution 2
In case you have missing items of media in your tree, then you may get a media sync error. Locate all the missing media and attach them to the right person. After reconnecting all the missing media, do the sync.
Are You Still Facing Ancestry Media Sync Issues?
In case the former is ineffective, then use the last backup after the ancestry update. In case that is not helpful as well, call tech support and apply the Live Chat.
How To Get Through a Direct Live Chat?
To resolve issues with syncing, chat with a support agent. However, read through guidelines on some troubleshooting steps first. Visit support. familytreemaker.com. In the search box type Sync and press enter. Next read the Sync Best Practices and troubleshooting documents. Then put Live Chat on the search box. Open the Live Chat article. It is directly linked to start Live Chat and displays when the desk is open.
Hopefully, you managed to find a solution to the problem of the ancestry media sync. Otherwise or in case you have other concerns, contact Family Tree Maker Support Live immediately. Contact Family Tree Maker Support Number to resolve your problem. Our telephone services are 24/7. The number is +1 601 808 5468.
Everything You Need to Know
How do I create a backup in Family Tree Maker?
Click on Open FTM, and then choose the tree to be backed up. Click the File tab, and click Backup. You will have a window when you can name your tree and then save the file in where you will be saving.
What is the recommended internet speed for media syncing?
According to MacKiev, 1Mbps or more is sufficient to sync a tree with the media.
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