Family Tree Maker 2017, 2019, and 2024 can repair a tree file with the help of several tools. There can be many reasons behind the file damage, such as improper shut down, computer problems, malware or disk issues. Follow these methods to resolve common difficulties and retrieve family history data.
Best Practices: Use Backups and TreeVault
The safest technique to recover a damaged tree is using a previous backup. Regular data backups are advised. TreeVault stores your tree in the cloud and may be restored at any moment, making file recovery simpler.
If You Do Not Have a Healthy Backup
Without a recent backup, try these Family Tree Maker built in repair procedures.
1. File Compacting
Compacting your tree file typically removes minor problems and decreases space. So how:
- Close the open tree file. File > Close.
- Select Compact File from Tools.
- In the box that displays, choose your tree file and click Open.
- In the Compact File window, check Perform extended analysis, then click Compact.
- Let the compacting complete. Software shows how much file size was decreased.
- Repeat until you reach 0.00%.
- Ensure the problems are fixed by opening your file.
2. Downloading Your Tree from Ancestry
You may download a new copy from Ancestry if you cannot repair the local file after sync.
- Go to Plan’s New Tree tab.
- Select Download a Tree from Ancestry, locate your tree, then click Download.
- When the Sync Weather Report displays, evaluate the choices, name your tree, alter sync settings, and click Download.
- The download starts. Based on tree size and internet speed, it may take time. A confirmation box occurs after completion.
2. Tree Browser Downloads (FTM 2019 and 2024)
- From the View menu or Select Tree drop-down at the far left of the toolbar, select Tree Browser.
- In the left panel, choose Ancestry. Your Ancestry trees appear on the right.
- Go to the bottom right of the window and click Download Tree.
- The procedure begins and may take minutes. Tree opens immediately in People workspace when completed.
3. Ancestry Sync Icon Downloading
- Select Download from Ancestry from the Ancestry Sync button at the far right of the toolbar.
- Click Download Tree after selecting your tree.
- Completed trees download and open automatically.
3. GEDCOM File Export
If compacting or downloading failed, export your tree as a GEDCOM file for recovery.
- Select Export from File.
- If asked, choose Continue for password security.
- In the Export box, choose Entire file and GEDCOM. Select all Include checkboxes.
- Click OK, choose Other, and save.
- Create a Family Tree Maker file from the GEDCOM.
- Remember that GEDCOM exports do not contain stored publications or tasks, so verify the imported data.
Final Thoughts
Family Tree Maker 2017, 2019, or 2024 has various built in tree file repair methods. When possible, restore from a backup. If not, compress, download from Ancestry, or export as GEDCOM. Data loss is best prevented by regular backups using TreeVault. The Family Tree Makers support staff can assist with repairs.
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