We have prepared this Sync Troubleshooting Guide with FTM 2019 and 2024 in this instance, and simply to demonstrate to you common scenarios that you may encounter during sync utilization. The manual represents the sequential remedy of how to resolve each of the given scenarios. Firstly, go through the General Advice section and the list of scenarios to find which scenario should best fit your experience.
How to Troubleshoot Family Tree Maker 2019 Problems?
First of all you need to do is to copy the whole folder of your FTM tree then paste it on a hard disk that is connected to an external hard drive.
For Windows Users
- Please, press the button start then enter what you want to search in the search box.
- Subsequently, you are expected to see the tab of the Documents folder.
- Now, you have to left- click on the first search result and right-click the FTM folder and then choose the option of copy.
- Then you have to enter your hard drive and open it.
- It is just necessary to click in the hard disk anywhere and then right-click on it and choose the Paste option.
Cloud-Based File Backup of your FTM file
As of now, when you are utilizing a cloud service as a drop box to store your files, you can even have an option of saving your whole folder on the drop box.
Syncing it with Ancestry.com
You need to be aware that it is possible to save up your Family Tree Maker files to the website of Ancestry and then use them as a backup file in the future. However, remember that you may not have access to personal media and notes of the person. You can contact us to get a more specific answer regarding syncing to Ancestry
How to Repair a Tree File?
Compact the FTM tree file
Did you not know that, one of the best practices you can do is to compact a file of a family tree? Yes, you need to make sure that you compress your tree file in order to make sure that FTM is running well.
Follow these Steps to Compact your Tree File
The first thing you have to do is open the Family Tree Maker program. And now you are only required to push on tools and then choose Compact Files.
Upon this, you will be in a position to proceed and navigate the file that you are using currently and would wish to compress. Also remember that you need to keep on compressing your tree file until you get 0%.
Conclusion
Having read the above, you should be capable of solving problems of Family Tree Maker 2019 on your own. However, in case of any additional assistance or other related FTM questions, you can always call us at the Family Tree Maker Support Number +1 601 808 5468. We offer highly skilled professionals who are completely effective in managing all the FTM issues in the least amount of time.