TreeVault Cloud Services FAQs

Family Tree Makere Support

Do you want to learn more about Tree vault Cloud Services? These are the most frequently asked questions. 

1. Does a TreeVault Antenna Tree Take the Place of an Ancestry Tree?

No, they’re quite different. The illustration below looks like a reference however, with FamilySync(r) you can utilize the Ancestry tree with an FTM tree in one or more computer machines. This might help to get hints in Ancestry inside Family Tree Maker(r) and to keep your research permanent online, ensuring that you can share it conveniently with others and can use it alongside AncestryDNA.

When using a TreeVault Antenna tree, you are uploading an identical version of your FTM tree including items not yet able to be synced to your profile on Ancestry like the Change Log and web links and can be used with the TreeVault Cloud Services including Emergency Tree(r) Restore and the FTM Connect app. Where Ancestry is a means to restore a lost or defective tree, it lacks the completeness of your TreeVault Antenna tree.

FTM Connect app

2. Is TreeVault a Cloud Storage System like Dropbox?

No.  By and large any given cloud storage solution is as current as the time when you uploaded your files.  TreeVault can keep your Antenna tree up to the minute, as changes in your Family Tree Maker tree are made.  Also, your tree with TreeVault Antenna is visible on the free FTM Connect mobile app, and has the change log, which means that, in addition to restoring your tree, you can roll changes back to make edits.

3. In my Case, I have Two Trees to Support and Yet I Suppose I Can Have Solely my First Tree Included in my TreeVault Subscription. Is it Possible to Add Some Kind of a Second Tree Somewhere or Do I Need to Have the Second Subscription and How?

A second TreeVault account using an alternate email address and membership will be required. In case of a request made by live Chat, we can create a second account in TreeVault – respond here to begin with.

Privacy and Sharing

1. How Secure are the TreeVault Cloud Services and Antenna tree?

Just like Ancestry, we store data on Amazon Web Services (AWS), which is one of the most stable and safe on the market cloud storage providers. Your family history information is confidential, and secure.

2. Who has Access to my Antenna Tree?

Your Antenna tree is big and thus, all you can do is connect and download an emergency copy of your tree. At least on our part, we would only have access to your tree at your knowledge, say we were working with you on a technical problem.

3. Can I Share my Antenna Tree with Anyone?

It is not back, and we intend to tackle this at a later stage. Nevertheless, you can demonstrate your FTM Connect antenna tree to your friends in real life. Instead, you may put your FTM tree on par with Ancestry (these two have nothing in common with TreeVault), and post your Ancestry tree to others using their site.

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